Vendor documentation transformed by 14 years of classroom pedagogy. Our goal is faster adoption, clients who feel genuinely cared for, and MSP relationships that last.
Navigate to Admin › Users › Active users › Multi-factor authentication. Select users. Click Enable under quick steps. Notify affected users.
Credential theft is the #1 cause of MSP client breaches. MFA is the highest-impact step your org can take today. Let's understand what we're protecting first.
Rondo plugs into the tools you already run. White-label it under your brand: your clients see your name, you see the results.
Supported Vendor Stack
Your clients never need to know Rondo exists. Deploy under your MSP brand with a custom subdomain, your logo, and your color palette: or refer clients on a revenue-share model.
What Rondo Is Built to Do
Vendor content is written for systems, not people. Rondo bridges that gap: automatically, every time a vendor pushes an update.
Upload a knowledge base article, learn doc, or technical PDF. Rondo processes it live and applies pedagogy automatically.
Click the tabs to compare raw vendor docs against the Rondo Learning experience.
Credential theft is the #1 cause of MSP client breaches: most start with a stolen password. MFA is the single highest-impact thing your organization can do today. Before we click anything, let's understand what we're protecting.
MFA adds a second confirmation step after your password. Even if someone steals it, they can't get in without your phone or hardware key. Think of it as a deadbolt on top of a regular lock.
Every article passes through a framework built in real classrooms: where students couldn't Google the answer and had to actually understand.
To enable two-factor authentication, go to Admin › Security › 2FA and toggle the switch to ON. Save your settings. Notify affected users.
Why this matters first: Two-factor authentication is your first line of defense against credential theft: the #1 cause of MSP client breaches. Before we click anything, let's understand what we're protecting and who gets impacted.
From first onboarding to continued education years later.
You're not a developer. You shouldn't have to think like one to use the tools your company pays for.
"I actually understood why we were doing each step: not just which button to click. I've never felt that way reading a help article. I finished the whole module in one sitting and taught my coworker."
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MSPs, clients, and investors who've seen Rondo in action.
We white-labeled Rondo six months ago. Our tier-1 ticket volume dropped by over half. My team finally has time to do real work.
I actually understood why we were doing each step: not just which button to click. I finished the whole module and taught my coworker immediately after.
The living curriculum piece is what sold me. The module just updates when vendors change things. That's the scalable infrastructure I want to see.
The pedagogy is proprietary. The delivery is automated. The market is massive.
Vendor knowledge bases are monitored via API and RSS. When content changes, our pedagogical framework is applied through a structured transformation layer: not manual rewriting. The teacher's methodology is systematized, not the teacher's time.
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