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MSP Learning Center

Your clients learn.
Your relationships grow.

Vendor documentation transformed by 14 years of classroom pedagogy. Our goal is faster adoption, clients who feel genuinely cared for, and MSP relationships that last.

Live vendor sync: always current
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Built for MSPs who want clients that thrive, not just survive their tech stack
rondolearning.com · M365 · MFA Setup
Synced 2h ago
❌ Raw Vendor Docs

Navigate to Admin › Users › Active users › Multi-factor authentication. Select users. Click Enable under quick steps. Notify affected users.

✦ Rondo Enhanced

Why does this matter before we click anything?

Credential theft is the #1 cause of MSP client breaches. MFA is the highest-impact step your org can take today. Let's understand what we're protecting first.

14
Years in the Classroom
Faster
Product Adoption: Our Goal
Cared For
How Clients Should Feel
Live
Vendor Sync: Always Current
For MSPs

Built for your stack.
Invisible to your clients.

Rondo plugs into the tools you already run. White-label it under your brand: your clients see your name, you see the results.

Supported Vendor Stack

☁️M365
🔧ConnectWise
💾Datto
🛡️Huntress
📋HaloPSA
🌐Cloudflare
🔐Duo/MFA
📊Auvik
Your vendor
🏷️ White-Label Options

Your clients never need to know Rondo exists. Deploy under your MSP brand with a custom subdomain, your logo, and your color palette: or refer clients on a revenue-share model.

✓ Custom subdomain ✓ Your logo & colors ✓ Revenue share ✓ Client data stays yours

What Rondo Is Built to Do

Reduce time to adoption
Our goal is to get clients productive faster: with training that builds real understanding, not just button-clicking.
🤝
Make clients feel cared for
When training explains the why, not just the how, clients feel respected: and they associate that experience with your MSP.
🔄
Simplify leadership change management
When teams change, Rondo gives new stakeholders a clear, consistent path to getting up to speed: without burdening your staff.
💛
Preserve client relationships
Clients who understand their tools stay confident, stay engaged, and stay with the MSP who made it easy.
The Method

From raw docs to real learning.

Vendor content is written for systems, not people. Rondo bridges that gap: automatically, every time a vendor pushes an update.

01
Sync Vendor Sources
We connect directly to vendor knowledge bases: pulling live updates the moment new features ship. Zero effort on your end.
02
Apply Pedagogy
Every article is restructured: context before commands, scaffolded examples, formative checkpoints. 14 years of classroom practice, systematized.
03
Deliver & Retain
Clients access modules built for how humans learn. Completion drives adoption. Adoption cuts tickets. Your team gets their time back.
Live Sync Active Microsoft 365: 3 articles updated ConnectWise PSA: New onboarding module Datto BCDR: Feature release documented Huntress EDR: Threat response refreshed Pedagogy Applied ✓ Live Sync Active Microsoft 365: 3 articles updated ConnectWise PSA: New onboarding module Datto BCDR: Feature release documented Huntress EDR: Threat response refreshed Pedagogy Applied ✓
Upload a Document

Drop in any vendor doc.
Watch Rondo think.

Upload a knowledge base article, learn doc, or technical PDF. Rondo processes it live and applies pedagogy automatically.

🧠
Drop your vendor documentation here
Knowledge base articles, learn docs, technical guides, release notes, onboarding PDFs
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Applying pedagogy...
Live Demo

This is what your clients actually see.

Click the tabs to compare raw vendor docs against the Rondo Learning experience.

Microsoft 365 · Enabling MFA · Module 2 of 6
Synced 2h ago
35% complete
🧭 Why this matters first

Credential theft is the #1 cause of MSP client breaches: most start with a stolen password. MFA is the single highest-impact thing your organization can do today. Before we click anything, let's understand what we're protecting.

What MFA actually does

MFA adds a second confirmation step after your password. Even if someone steals it, they can't get in without your phone or hardware key. Think of it as a deadbolt on top of a regular lock.

Enabling MFA: step by step
  1. 1Sign in to the Microsoft 365 Admin Center at admin.microsoft.com with your administrator account.
  2. 2Go to Users → Active users. Every account in your organization is listed here.
  3. 3Select Multi-factor authentication from the top toolbar.
  4. 4Check the users to enable, click Enable. Users are prompted on their next sign-in.
✏️ Checkpoint: confirm your understanding
What happens if a user's password is stolen after you enable MFA?
To enable multi-factor authentication for users in your organization, navigate to the Microsoft 365 admin center. Under Users, select Active users, then select Multi-factor authentication. In the multi-factor authentication pane, select the users you want to enable for MFA, then select Enable under quick steps. In the About enabling multi-factor auth dialog, select enable multi-factor auth. When the update is complete, select close. Users will be notified to complete the MFA setup process the next time they sign in. Notify affected users. See also: Conditional Access policies. Refer to service plan documentation for feature availability by license tier.
↑ This is what your clients are handed today. No context. No why. No retention. Switch to the Rondo Learning tab to see the difference.
The Philosophy

Instruction designed like a teacher, not a manual.

Every article passes through a framework built in real classrooms: where students couldn't Google the answer and had to actually understand.

Before · Raw Vendor Docs

To enable two-factor authentication, go to Admin › Security › 2FA and toggle the switch to ON. Save your settings. Notify affected users.

⬇️
After · Rondo Learning · Updated Today

Why this matters first: Two-factor authentication is your first line of defense against credential theft: the #1 cause of MSP client breaches. Before we click anything, let's understand what we're protecting and who gets impacted.

What We Offer

Everything your clients need to succeed.

From first onboarding to continued education years later.

🚀
Product Adoption Training
Structured onboarding for new deployments. Your clients go live faster and call your helpdesk less. Measurably.
Feature Release Education
When vendors ship updates, we translate release notes into digestible lessons: automatically synced before your clients notice the change.
📚
Continued Education
Ongoing learning paths that deepen client expertise over time, maximizing the ROI of every tool in your stack.
🏷️
White-Label Deployment
Deploy under your MSP brand with a custom subdomain and palette. Your clients see your brand. You see the results.
For End Clients

Finally: training that respects your intelligence.

You're not a developer. You shouldn't have to think like one to use the tools your company pays for.

"I actually understood why we were doing each step: not just which button to click. I've never felt that way reading a help article. I finished the whole module in one sitting and taught my coworker."

Priya K.
Office Manager · SMB Client · Microsoft 365 Deployment
What you get access to
Step-by-step modules for every tool your organization uses. New feature explainers the week they ship. A knowledge base your IT team actually wants you to read.
Pricing

Simple pricing.
Start in minutes.

Pick your plan and subscribe directly: no sales call, no waiting. Every plan includes a 30-day free trial.

Cancel anytime · No setup fees · Upgrade anytime

Essential
$55/mo
Growth
$106/mo
📦 Products
Vendor products covered
1 product
Unlimited products
Live vendor content sync
New feature release modules
Priority sync (<2hr updates)
🗂️ Projects
Active learning projects
1 project
Unlimited projects
Formative checkpoints per project
Project completion reporting
Custom project branding
⚙️ Platform
Pedagogically enhanced content
White-label subdomain
Custom brand + color palette
Revenue share referral program
Support
Email
Dedicated onboarding
🎁
Not sure yet? Start with 30 days free.
Try any plan completely free for 30 days. No credit card required to start. Pick the plan that fits: we only bill after your trial ends if you choose to continue.
What People Say

Real results from real people.

MSPs, clients, and investors who've seen Rondo in action.

We white-labeled Rondo six months ago. Our tier-1 ticket volume dropped by over half. My team finally has time to do real work.

Marcus D.
Owner, Tier-1 MSP · 80-client book

I actually understood why we were doing each step: not just which button to click. I finished the whole module and taught my coworker immediately after.

Priya K.
Office Manager · SMB Client

The living curriculum piece is what sold me. The module just updates when vendors change things. That's the scalable infrastructure I want to see.

Jordan T.
Angel Investor · SaaS Portfolio
For Investors

A scalable business,
not a freelancer with a website.

The pedagogy is proprietary. The delivery is automated. The market is massive.

The Opportunity We're Built For
40K+
MSPs in the United StatesEach managing 10–500+ client organizations
$2.4B
Addressable training marketSMB IT training and adoption spend, growing 18% YoY
$0
Direct competition todayNo one is doing pedagogy-first, live-sync MSP training at scale
MRR at Scale
10 MSPs
$3K/mo
50 MSPs
$18K/mo
200 MSPs
$90K/mo
500 MSPs
$250K/mo
Competitive Moat
  • 14 years of classroom pedagogy systematized into a replicable instructional framework: not dependent on any single person
  • Live sync infrastructure means content quality compounds over time without proportional cost growth
  • White-label model creates stickiness: MSPs build their client experience on our engine
  • Network effects: more MSPs → more vendor integrations → more value for every MSP on the platform
  • Completion and retention data creates a proprietary feedback loop to improve pedagogy further
  • MSP market has high switching costs: clients trained on our platform stay on our platform
⚙️ How Live Sync Works

Vendor knowledge bases are monitored via API and RSS. When content changes, our pedagogical framework is applied through a structured transformation layer: not manual rewriting. The teacher's methodology is systematized, not the teacher's time.

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